Meet The Dream Team
We’re a close-knit team who believes insurance should feel personal. From your first policy to big life changes, we make it simple, supportive, and maybe even a little fun. Get to know the people who’ve got your back (Hablamos español).
Elia Castillo
Agency owner
Elia is our proud agency owner and the heart behind our people-first approach. With a family legacy in insurance and a passion for helping others feel protected, she leads with clarity, care, and fun. Off the clock, you’ll find her with her two beloved doodles – who may be the real CEOs.
America Lundsford
Commercial Sales and Service Agent
America is a detail-driven commercial insurance agent who believes every business deserves to feel protected – and fully informed. She takes time to understand her clients’ goals and walks them through their coverage with clarity, care, and zero jargon. A lifelong learner with a love for libraries and writing, America enjoys helping others feel informed and at ease in their decisions.
Daisy Tague
Account Manager (A-K)
Daisy supports our personal lines clients with a calm, can-do attitude and a natural gift for problem-solving. Whether it’s sorting out policy questions or ensuring renewals go off without a hitch, she’s on it. Outside of work, she’s likely exploring new local spots or planning her next travel adventure.
Esther De La Torre
Account Manager (A-K)
With over a decade of experience in the insurance industry, Esther brings a calm, client-first approach to personal lines. Her goal is to help every client feel supported and covered with confidence.When she’s not working, Esther’s usually spending time with family—especially around the table sharing a great meal. And yes, she really does enjoy long walks on the beach.
Katelynn Padron
Account Manager (L–Z)
Katelynn is a steady hand for our personal lines clients with last names L through Z. She’s all about clear communication and making sure your coverage is always one step ahead of life’s surprises. Outside the office, you’ll find her lost in a good book or catching up on her favorite anime series.
Sabree Shidaker
Personal Lines Sales Agent
Sabree is often the first warm welcome for new personal lines clients. With a decade of experience supporting families – and a deep love for the Pacific Northwest – she helps people navigate their options with clarity, heart, and a no-pressure approach. She’s lived all over the PNW (from the middle of nowhere to the middle of it all) and brings that explorer’s spirit to life outside work, too.